Delivery and payment
Orders are picked by the warehouse operator euShipments.com and delivered by the courier Спиди АД on the territory of the Republic of Bulgaria. We do not currently deliver outside Bulgaria. This is a courtesy translation. The contract is concluded in Bulgarian and the Bulgarian version of this page prevails in the event of any discrepancy.
1. Delivery charge
- Delivery charge: 0.00 EUR per order.
- Free delivery on orders over 60.00 EUR.
- The delivery charge is shown in the cart and at the last step of the order, before you confirm it.
2. Delivery methods
For delivery to an office or a locker, choose the point you want from the list during the order process. The courier will notify you when the parcel arrives.
- To an address you specify.
- To a courier office.
- To a parcel locker, where one is available.
3. Delivery time
Orders are processed on working days. The usual delivery time is between 1 and 3 working days after the order is confirmed.
During holidays, promotions or in force majeure circumstances the time may be longer. If there is a delay we will notify you using the contact details provided.
4. Payment
Payment is made by cash on delivery - in cash to the courier when the parcel is received. The amount due includes the value of the goods and the delivery charge, where one applies.
Card payment will be added at a later stage. When it is activated, processing is carried out by a licensed payment service provider and your card data is not stored by us.
5. Invoice
If you want an invoice, tick that during the order and fill in the company details. The invoice is sent to the email address provided.
6. Receiving the parcel
On receipt, inspect the outward appearance of the parcel. If there is visible damage, ask the courier to draw up a damage report and notify us within 24 hours.
If the parcel is not collected within the period set by the courier, it is returned to the sender. For a second dispatch the delivery costs are borne by the customer.
Last updated: 04.11.2026 г.